Welcome to the Windmill Medical Practice Website
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NHS Lanarkshire is redesigning primary care services as they begin to return
As NHS services start to return to their ‘new normal’ while still dealing with covid-19, Lanarkshire residents are asked to be aware of and adhere to the changes that are now in place at local GP practices.
Dr Linda Findlay, Medical Director South Lanarkshire Health and Social Care Partnership, said: “We want people to know that their practices are open and here to help. However, there have been a lot of changes due to covid-19 and these will be in place for the foreseeable future.”
There are 100 GP practices across Lanarkshire and while each will have their own process, there are changes that will be consistent across practices.
- Most appointments will now be by telephone or video consultation. After your initial assessment by telephone, practice staff will advise what is most appropriatefor you. Remember this may be another service – for example, self-care, dentist, community pharmacy or optician. Please do not turn up at the practice without an appointment, to help reduce the risk of spreading the virus.
- Patients will only receive a face-to-face appointment when necessary – for example, when a physical examination is needed or if tests need to be carried out.
- Measures will be in place to ensure safety and physical distancing – for example, reduced capacity in waiting rooms, one-way systems, hand sanitiser and face coverings.
- Appointment systems will change to avoid queues. You will receive a precise time for your appointment, please do not arrive early or late. Reception staff will advise you on their own process.
Dr Findlay added: “I understand that it can be frustrating not always being able to see your GP, or other healthcare professional, face-to-face. However, we all need to play our part in suppressing covid-19 to keep ourselves and our communities safe.
“General practice and other community services have continued throughout covid-19, but it’s important to understand that we are not ‘restarting’ services as they were before, but ‘redesigning’ them in line with national guidance to keep all Lanarkshire patients safe. I would like to thank the people of Lanarkshire for their continued patience and understanding as we move forward and services start to resume.”
Symptoms to look out for are a new continuous cough and / or a high temperature. If you have these symptoms stay at home and self isolate for 7 days. If a family member has symptoms the household must self isolate for 14 days. The person with symptoms can return to normal activities if their symptoms have resovled after 7 days.
Initially we would ask patients with mild symptoms to seek advice online at:
Please click here for up to date advice from NHS inform https://www.nhsinform.scot/coronavirus
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The practice website is intended to provide patients with easy access to various information about the practice and also to keep patients informed of any special Clinics, new developments and events.
Through this website we hope to improve our services to all our patients and enable you to find the information required at the click of a mouse.
The Health Centre is situated at the corner of Windmillhill Street and Camp Street. There is a car park and full access for the disabled. When you enter the Health Centre, look for the sign boards which direct you to the surgery reception.
The Health Centre provides physiotherapy, chiropody, speech therapy and various other NHS clinics.
The Windmill Medical Practice forms a multidisciplinary team who strive to provide their patients with complete Medical Services courteously and efficiently, and to the highest standard.
The Practice conforms to the Freedom of Information Act and complies with GDPR.
Dr. Jacqueline Keenan MB ChB, Glasgow 1987, D.Obst RCOG
Dr. Gwen B. Fisher MB ChB; Glasgow 1988, LFHOM.
Dr. Rohan Meldrum MB ChB; Aberdeen 2004, MRCGP, DRCOG, DFSRH
Laura Harrington, BN, RN, NDFRSH
Family Planning & Sexual Health
The Practice Staff includes 4 receptionists.
We also have attached District Nurses and Midwives.
We have a Massage Therapist, a Chartered Educational Psychologist, Counsellors and a Pharmacist.
Telephone: 01698 264164
Emergency / Out of Hours: Telephone: 01698 264164
Repeat Prescription Telephone: 01698 242636
The Windmill Practice
138-144 Windmillhill Street
Electronic mail firstname.lastname@example.org